Privacy Policy

APIBox ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use apibox.cc and related services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Account Information: Email address, username, and password (stored in encrypted form) provided during registration.
• Payment Information: Top-up amounts and transaction records. We do not store full payment card numbers; all payments are processed by third-party payment providers.
• Usage Data: API call volume, model usage statistics, and token consumption data.
• Log Data: Server logs including access timestamps, IP addresses, request paths, and error messages.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process top-ups and handle billing;
• Send you service notifications (e.g., low-balance alerts);
• Analyze service usage patterns to optimize performance;
• Detect and prevent fraud or abusive behavior.

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Service Providers: With third parties that assist us in operating our services (such as cloud infrastructure providers and payment processors), all of whom are bound by confidentiality agreements.
• Legal Requirements: When required by applicable law or in response to lawful requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or similar transaction, information may be transferred to the successor entity.

4. API Request Content

The content of API requests you route through APIBox — including prompts and model responses — is never stored or used by us for any purpose. Request content is forwarded directly to the respective AI provider; we only log token counts for billing purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encrypted transmission, password hashing, and access control. No system can guarantee absolute security. If you discover a security vulnerability, please contact us immediately.

6. Cookies

We use cookies to maintain login sessions and remember user preferences. You may disable cookies through your browser settings, but doing so may affect the functionality of certain features.

7. Data Retention

Account data will be deleted upon your request for account cancellation or after 12 consecutive months of inactivity. Billing records are retained for a minimum of 5 years as required by applicable regulations.

8. Your Rights

You have the right to:

• Access and export your account data;
• Correct inaccurate personal information;
• Request deletion of your account and associated data;
• Unsubscribe from marketing emails at any time.

To exercise any of these rights, please contact us at support@apibox.cyou.

9. Policy Updates

We may update this policy from time to time. For material changes, we will notify you via in-app notices or email. Continued use of our services after such notification constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: support@apibox.cyou

This policy is governed by applicable law. Where conflicts arise between this policy and the laws of your jurisdiction, local law shall prevail.